RTC Customer Service: 348-RIDE (348-7433 Voice); rtcwashoe.com; 1-800-326-6868 (TTY)
RTC Bus Passes On Your Phone with the Token Transit App
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RTC Bus Arrival Information in Real-Time with the NextBus App
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Pass Retailers
Not all passes available at all retailer locations.
RTC Pass Outlets
–PVMs only
RTC 4TH STREET STATION
Pass Vending Machine
(Available 24 hours a day, every day)
4th and Lake Sts., Reno
348-7433
Serves all Routes except 21,
25, 26, 54, & 56
RTC CENTENNIAL PLAZA
Pass Vending Machine
(Available 24 hours a day, every day)
Victorian Ave. & 15th St.,
Sparks – Routes 2, 11, 21, 25,
26 & 54
Buy Passes Online
rtcwashoe.com
Save Mart Supermarkets
10500 N. McCarran, Reno
746-8882 – Routes 3 & 4
525 Keystone Ave., Reno
786-2150 – Route 3
4995 Kietzke Lane, Reno
827-5350 – Route 9
195 W. Plumb Lane, Reno
786-0138 – Routes 1, 6 &
RTC RAPID
Bonanza Casino
4720 N. Virginia St., Reno
323-2724 – Routes 7 & 17
Sak 'n Save
1901 Silverada Blvd., Sparks
355-9351 – Routes 2/2s
Detours/Rider Alerts
From time to time, RTC RIDE
buses will be placed on detour
from their original routing. In an
effort to communicate detours
to passengers, several tools are
used by RTC RIDE supervisors to
get the word out to passengers.
•
Long-term detour information is posted
at RTC 4TH STREET STATION and RTC
CENTENNIAL PLAZA.
•
Detour signs are posted at affected bus stops.
•
On board all buses, behind the driver, is a
passenger information center with detour/rider
information. Please reference this regularly
for up-to-date information on routing/system
changes.
•
Sign up for MyRTC to receive email updates
of transit alerts on rtcwashoe.com.
•
Passengers can also visit rtcwashoe.com
for all detour and passenger information.
Service During Snow and Ice
RTC RIDE buses may be delayed, detoured, or
may not be wheelchair accessible when the roads
become slippery. This information will be posted
at all detour/passenger information locations as
noted in the previous section.
Federal Title VI
The RTC is committed to ensuring that no person
is excluded from participation in, or denied the
benefits of, its services on the basis of race, color
or national origin as protected by Title VI of the Civil
Rights Act of 1964, as amended. For additional
information on the RTC’s obligation regarding non-
discrimination, please write to: RTC, c/o Director of
Administrative Services, 1105 Terminal Way, Reno,
Nevada 89502 or visit rtcwashoe.com.
Lost & Found
RTC RIDE is not responsible for lost items, however
if you lose something on a RTC RIDE bus, report
it as soon as possible. Please call 348-7433, or
stop by the information booth located on the North
Island at RTC 4TH STREET STATION Monday to
Friday 7 am–7 pm, Saturday 8 am–5 pm, excluding
holidays.
Let us know the route number, date and time of the
loss. Items are kept for one week then disposed of.
Perishable items are kept until the end of the day.
Holiday Service
RTC buses run on Sunday schedules during
specified holidays. Please see the list below to
determine when Sunday schedules will be used to
replace weekday or Saturday schedules.
Use the Sunday schedule on the following holidays.
RTC INTERCITY does not operate on the following
holidays:
New Year’s Day Labor Day
Memorial Day Thanksgiving Day
Independence Day Christmas Day
THE SIERRA SPIRIT ROUTE
SIERRA SPIRIT service in downtown Reno
operates on the regular schedule every day of the
year including all holidays.
To obtain a FREE copy of the service bus schedule
with large print, call 335-1903.
For FREE mobility training, call 353-3599.
For those who require assistance with speaking
and hearing, please call Relay Nevada at
1-800-326-6868 (TTY, VCO o HCO).
Scolari’s
3310 S. McCarran Blvd., Reno
825-5201 – Route 54
950 Holman Way, Sparks
355-8568 – Route 2
5430 Sun Valley Blvd., Sun Valley
673-4691 – Route 5
Smith’s Food and Drug
175 Lemmon Dr., Reno
971-3310 – Routes 7 & 17
750 S. Meadows Pkwy., Reno
851-8050 – Route 56
1255 Baring Blvd., Sparks
359-6800 – Route 25
Sparks City Hall
431 Prater Way, Sparks
353-2360 – Routes 25 & 26
