RTC_E_BUS_BOOK - page 11

7
About Transfers
If the bus you are riding doesn’t go to your final
destination, then you may transfer to another bus.
Transfers are free and valid for 90 minutes.
Transfers must be requested when paying
your fare and are not transferable.
If you’re
not sure where or how to transfer, just ask your
driver for help.
Take the bus to a transfer point or to where two
routes meet. Wait for your connecting bus at
the appropriate bus stop (see System Map or
individual route maps). Valid 24-hour, 7-day and
31-day pass holders do not require a transfer.
If you have further questions about how
to transfer between buses, call RTC
Passenger Services at
348-RIDE
(348-7433) TTY 1-800-326-6868.
Limitations on Transfers
Transfer requests must be
made when paying your fare.
The farebox will time and date
stamp the transfer, identify the
expiration time as well as the route the transfer
was issued on. (See sample transfer above.)
The farebox will only accept valid transfers. If
your transfer is invalid, a full fare is required.
In the event the farebox cannot read a
transfer due to damage, it is up to the driver’s
discretion to accept the transfer.
If you forget to request a transfer at the time of
boarding, a “late transfer” is available from the
driver before you exit the bus. Late transfers
are valid for only 60 minutes.
Transfers with 10-Ride Passes
When using your 10-ride pass, be sure to ask
for a transfer at time of boarding. This will allow
you to avoid an unnecessary use of a ride when
transferring.
“Flow-Through Routes”
Some routes flow through or change from one
route to another route. For example, you can
get on a Route 11 bus outbound, ride it to
RTC CENTENNIAL PLAZA where it changes
to a Route 21 bus, and continue to ride to east
Sparks without transferring. These are called
“flow-through” routes. They are shown on the
schedule in the columns (“Comes from Route”
and “Changes to Route”).
Reduced Fares Require Special I.D.
Youths, seniors and people with disabilities may
take advantage of discounted fares as long as a
valid identification card (I.D.) is presented at time
of boarding. Acceptable I.D.s, may include, but
are not limited to:
To show proof of age
(youth, senior fares)
Driver’s license or DMV I.D. card
Current RTC RIDE Senior I.D. card
Current middle or high school student
photo I.D.
Current youth or senior I.D. card issued by
another transit agency
To show proof of disability
Current RTC RIDE Disabled I.D. card
Current Disabled I.D. card issued by another
transit agency
Current RTC ACCESS I.D. card
Medicare card
Reduced fare I.D. cards are free* and can be
obtained at the following locations:
RTC 4TH STREET STATION Information Booth
Located at 4th & Lake Streets, Reno
Office Hours: Monday to Friday 7 am–7 pm,
Saturday and Sunday 8 am–5 pm, excluding
holidays. See Holiday Service on page 10.
RTC Offices
RTC Administration: 2050 Villanova Dr., Reno
Office Hours: Monday to Friday 8 am–5 pm.
Closed from 12 noon–1 pm daily, excluding
holidays.
*Replacement I.D. cards cost $5.00 each.
Children age five and under ride free and must
be accompanied by an adult.
Paying Your Fare
To avoid overpayment, please have the exact
fare ready when boarding. Drivers do not carry
change.
Overpayments are refunded with
passes and no cash back is given.
Cash, passes, and transfers can be used on all
buses. Deposit cash into the farebox, or insert
your pass into the farebox.
If you will need to
transfer, ask the bus driver for a transfer when
you pay your fare.
If you use a 24-hour, 7-day,
or 31-day pass, transfers are not needed. See
transfer section for more details.
If purchasing a 24-hour pass onboard, please
notify the driver at time of boarding
. The driver
will have to prepare the farebox for your purchase
so please do not insert money before being
asked to do so
.
C
B
Gar
4:15
4:22
4:28
21
Gar
4:51
4:57
5:07
11
Gar
5:00
5:07
5:13
26
21
5:21
5:27
5:37
11
11
5:15
5:22
5:28
21
--
--
--
--
11
5:45
5:52
5:58
26
26
6:06
6:12
6:22
11
--
--
--
--
--
21
6:21
6:27
6:37
11
Gar
6:15
6:22
6:28
25
--
--
--
--
11
6:30
6:37
6:43
21
26
6:51
6:57
7:07
11
11
6:45
6:52
6:58
26
21
7:06
7:12
7:22
11
Gar
7:00
7:07
7:13
21
25
7:21
7:27
7:37
11
11
7:15
7:22
7:28
25
21
7:36
7:42
7:52
11
11
7:30
7:37
7:43
21
26
7:51
7:57
8:07
11
11
7:45
7:52
7:58
26
21
8:06
8:12
8:22
11
11
8:00
8:07
8:13
21
25
8:21
8:27
8:37
11
11
8:15
8:22
8:28
25
21
8:36
8:42
8:52
11
11
8:30
8:37
8:43
21
26
8:51
8:57
9:07
11
11
8:45
8:52
8:58
26
21
9:06
9:12
9:22
11
11
9:00
9:07
9:13
21
25
9:21
9:27
9:37
11
11
9:15
9:22
9:28
25
21
9:36
9:42
9:52
11
11
9:30
9:37
9:43
21
26
9:51
9:57
10:07
11
11
9:45
9:52
9:58
26
21
10:06
10:12
10:22
11
11
10:00
10:07
10:13
21
25
10:21
10:27
10:37
11
11
10:15
10:22
10:28
25
21
10:36
10:42
10:52
11
11
10:30
10:37
10:43
21
26
10:51
10:57
11:07
11
Comes
fromRoute
A
Depart
RTC4TH
STREET
STATION
Prater&
ElRancho
Arrive
RTC
CENTENNIAL
PLAZA
Changes
toRoute
Changes
toRoute
Comes
fromRoute
Depart
RTC
CENTENNIAL
PLAZA
C
B
Prater&
ElRancho
A
Arrive
RTC4TH
STREET
STATION
Fourth/Prater
Monday - Friday
From Downtown Reno
To Downtown Reno
ROUTE 11
1...,2,3,4,5,6,7,8,9,10 12,13,14,15,16,17,18,19,20,21,...92
Powered by FlippingBook