RTC_E_BUS_BOOK - page 9

RTC Passenger Services: 348-RIDE (348-7433 Voice); rtcwashoe.com; 1-800-326-6868 (TTY)
5
RTC CENTENNIAL PLAZA
is located on
Victorian
Avenue and
15th Street
in downtown
Sparks and
features many
conveniences
for riders
including,
comfortable
waiting areas, a pass vending machine, and
restrooms. The information booth is closed.
Please use the Customer Service Hotline for
assistance.
The Meadowood Mall
transfer site is located
in the south parking lot and has enclosed
passenger shelters
to make your wait a
pleasant experience.
The mall is open
Monday to Saturday
10 am–9 pm;
and Sunday
11 am–6 pm.
How to Use the Bus Book
This Bus Book contains all the information you
will need for a comfortable trip on RTC RIDE,
whether it’s your first ride or you’ve been a regular
customer for years.
First look at the pull-out
system map in the center of the Bus Book
to
see where you are and where you want to go.
Then check to see which bus route(s) (all color-
coded) you will need to take to get you to your
destination. Sometimes, a transfer to another
bus may be required. That would take place at
one of the transfer centers listed above or at an
intersection. (
See page 7
for more information
on transferring.) Some buses operate on “flow-
through” routes. These buses change route
number at the transfer centers, but passengers
already on the bus may continue on without using
a transfer or having to get off the bus. (A more
complete explanation of “flow-through” routes is
found
on page 7
.)
Once you have identified which route(s) to
take, check the page that shows the bus route
map and schedule to see what time the bus
will arrive. The major “time points” – not all the
stops – are shown in the Bus Book, so you need
to find the one that is closest to where you want
to get on the bus. If the time point shown in the
book is before your stop, add a few minutes to
the schedule. Call 348-RIDE (348-7433) for the
bus stop location nearest you, or try the Google
Transit Trip Planner.
“Welcome Aboard!”
RTC RIDE is the public transit service of the
greater Reno/Sparks area. We provide residents
and visitors with safe and reliable bus service and
we are committed to making your trip a pleasant
one. We’re proud of our clean, modern bus
fleet and our professional and courteous coach
operators.
RTC is a service of the Regional Transportation
Commission (RTC). The Commission is comprised
of elected officials from Reno, Sparks and Washoe
County. In addition to running RTC RIDE and
RTC RAPID, the RTC also provides RTC ACCESS
service for people with disabilities, constructs
and renovates major roads in the region, and
is the Metropolitan Planning Organization for
the Truckee Meadows. RTC also operates RTC
INTERCITY between Carson City and Reno, and
the SIERRA SPIRIT route between downtown Reno
and the University of Nevada.
RTC operates 26 bus routes. Routes originate
at either the RTC 4TH STREET STATION
transit center in downtown Reno, at the RTC
CENTENNIAL PLAZA transit center in downtown
Sparks, or at the Meadowood Mall transfer center.
Buses travel outbound from the central transfer
points, much like spokes from the hub of a wheel.
Buses depart RTC 4TH STREET STATION in
downtown Reno (the “hub”) and go to the outlying
neighborhoods (the “spokes”). The buses then
return inbound to RTC 4TH STREET STATION. The
schedules and maps of each route reflect this
pattern.
RTC 4TH STREET STATION
is the main transit
center in Reno.
Located in down-
town at 4th and
Lake Streets,
RTC 4TH STREET
STATION is open
24 hours a day
and has route and
schedule information, pay telephones and on-site
security. Passes are available from pass vending
machines 24-hours a day. The information booth
is open Monday to Friday 7 am–7 pm, Saturday
8 am–5 pm, except holidays. See Holiday Service
on page 10.
North Island building hours are 5 am–11 pm.
South Island building is open 24 hours.
* No smoking except in designated areas.
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RTC 4TH STREET
STATION
200 E. 4th St., Reno
1421 Victorian Ave., Sparks
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