RTC Customer Service: 348-RIDE (348-7433 Voice); rtcwashoe.com; 1-800-326-6868 (TTY)
RTC Bus Passes On Your Phone with the Token Transit App
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RTC Bus Arrival Information in Real-Time with the NextBus App
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A Note from Executive Director Lee Gibson
Welcome aboard your public transit system! The Regional Transportation Commission
is dedicated to providing you with safe, clean and reliable transit services to meet
your transportation needs. The RTC is a cooperative regional board governed by
representatives from the Washoe County Commission (2), and the Reno (2) and Sparks
(1) City Councils. Together with MV Transit and Ride Right, we are here to serve and
listen to our riders on ways to better deliver our services. We are especially proud of our
commitment to create a safe and healthy community, promote economic development and
diversification, enhance environmental sustainability, and increase your travel choices.
You can now use your smartphone to board your bus! In December 2016, we introduced the Token Transit
mobile fare app making it easier for our riders to buy their bus pass at their convenience- any time of day, seven
days a week, wherever you may be. We are excited to provide everyone with this technology and enhance
your transit riding experience. We recently reconstructed our Villanova Maintenance Facility which can now
accommodate our electric buses and has additional storage for ten more vehicles.
Your safety and security is our top priority. We have partnered with the cities of Reno and Sparks, law
enforcement, and other community organizations to ensure you are safe in our transit stations and that they are
a welcoming place for everyone. Remember, if you see something, say something.
During the past two years, we have been hard at work
improving your public transportation system to meet
the present and future needs of the region. The RTC
Board adopted the Complete Streets Master Plan to
enable safe access for our customers and the public
through better sidewalks, improved pathways to bus
stops, safe streets and pedestrian walkways. We are
in the process of expanding our electric bus program
with the addition of twelve electric buses in the coming
year. These buses will be deployed on our transit
network including the new Lincoln Line, which will go
into service in late 2018 with the completion of the 4th
Street/Prater Way Bus Rapid Transit Project. We are
in the final design of the Virginia Street Bus RAPID
Transit Extension Project which will bring RAPID
service to the University of Nevada, Reno in 2019,
improving connections on the Virginia Street corridor
to the campus and RTC 4TH STREET STATION.
Additionally, a combined sixteen new RAPID stations
will be installed for both projects that will include
amenities such as Pass Vending Machines, level
boarding, transit signal priority, real-time schedule
information and art installations. These two projects
together represent a $139 million investment in our
community. To learn more about these projects and
sign up to receive updates, visit 4thPrater.com and
VirginiaStreetRapidExtension.com.
The RTC appreciates your support and values your
input. We want to provide you with information about
what we do, listen to your ideas and concerns, and
encourage you to participate in our public meetings
and open house events. You can stay connected with
us on Facebook, Twitter and YouTube, and through
our redesigned website at
When you visit us in person or call us on the phone,
our courteous customer service staff is ready to assist
you. Whether you walk or bike to take transit, enjoy the
ride- it is our pleasure to serve you!
Your RTC. Our Community.
Lee G. Gibson, AICP
Executive Director
For FREE Large Print Bus Schedules call
335-1903.
For FREE mobility training call 353-3599.
For those requiring hearing or speech
assistance, contact Relay Nevada at
1-800-326-6868 (TTY, VCO, or HCO).
Table of Contents
Message from the Executive Director......................... 2
How to Ride Guide....................................................... 3
People with Special Needs.......................................... 4
Service Animals............................................................ 4
“Welcome Aboard”....................................................... 5
NextBus.................................................................... 5,11
How to Use the Bus Book............................................ 5
Reading Schedules...................................................... 6
Easier Still, Call 348-RIDE (348-7433)......................... 6
What Does it Cost?....................................................... 6
Passes........................................................................... 6
Reduced Fares Require Special I.D............................ 7
Paying Your Fare........................................................... 7
About Transfers............................................................. 7
Enjoy the Ride/Seating................................................. 8
For the Safety & Comfort of All Passengers................ 8
Leaving the Bus/Special Features............................... 9
Take Your Bike for a Ride (Bike Racks)....................... 9
Detours/Rider Alerts................................................... 10
Service During Snow & Ice........................................ 10
Title VI Policy............................................................... 10
Lost & Found............................................................... 10
Holiday Service........................................................... 10
Pass Retailers............................................................. 10
Sección en Español...............................................12-20
Routes and Schedules
RTC RAPID.......................................................22-23
RTC RIDE.........................................................24-83
RTC INTERCITY.................................................... 85
SIERRA SPIRIT ROUTE....... 90, Back Inside Cover
JAC...................................................................86-87
Destinations by Location............................................ 89
Information current as of September 2017 and is subject to
change without notice.
