RTC Customer Service: 348-RIDE (348-7433 Voice); rtcwashoe.com; 1-800-326-6868 (TTY)
RTC Bus Passes On Your Phone with the Token Transit App
l
RTC Bus Arrival Information in Real-Time with the NextBus App
6
Passes
Bus passes make frequent riding more
economical and easier because you don’t need
to carry exact change. Period passes (24-hour,
7-day, and 31-day) allow you an unlimited
number of rides during a specific time period.
7-day and 31-day passes are activated at the
time of first use, and expire at midnight on the
last day. You can buy a 7-day pass on Friday,
use it for the first time on Monday and it will
be valid for a week, expiring the following
Sunday at midnight. 10-ride passes are valid
for 10 rides and 24-hour passes expire 24 hours
after activation. Passes are not transferable,
replaceable, or refundable and all sales are final.
Visit rtcwashoe.com to buy passes online or see
page 11 for a list of Pass Retailers.
Pass Vending Machines
Pass vending machines (PVM) are available
at RTC 4TH STREET STATION and RTC
CENTENNIAL PLAZA for easy, quick and
convenient pass purchases with cash, coin or
credit cards. All RTC RIDE passes are available
from the PVMs, including 24-hour passes.
Purchasing a pass from a PVM is as easy as
1, 2, 3. Select your fare category and pass type;
insert your payment; and take your pass, change,
and receipt. Instructions are available in Spanish
and English through an audio feature for the
convenience of all riders.
All pass sales are final.
24-hour Passes
You can prepurchase 24-hour passes online
and from the pass vending machines (PVM)
located at RTC 4TH STREET STATION and RTC
CENTENNIAL PLAZA. If purchased from the
PVM, the pass is not activated until first use.
It will expire 24 hours after first use. Passes
purchased online will be mailed.
The 24-hour pass can also be purchased
onboard all RTC RIDE buses at the time of
boarding. The farebox will issue a 24-hour pass
for unlimited trips on all RTC RIDE routes for the
period of 24 hours. The back of the pass shows
the date and time the pass was issued, as well
as the date and time it expires. Unlike other RTC
bus passes, the 24-hour pass purchased from
the farebox on the bus is activated at the time it
is issued. See “Paying Your Fare” on page 7 for
additional information on 24-hour passes.
Reading Schedules
Just follow these easy steps:
– Turn to the appropriate page showing the
individual schedule for the route(s) you are
planning to use.
– Choose the timetable for the day you wish to
travel (weekday, weekend or holiday schedule).
– Find the direction of travel
(generally “from” or
“to” Downtown Reno, Sparks or Meadowood Mall).
– Find the closest time point prior to where
you want to catch the bus.
– Please note, the schedule times are the
earliest times the bus leaves the particular
time point (except when noted as the “Arrival”
time). For example, if the time point is 2:30 PM,
the bus may arrive before, at, or a few minutes
after this time depending on traffic conditions
and load. However, the bus should never
depart this time point before 2:30 PM.
If this is the first time you’re taking RTC RIDE
or you would like additional assistance in planning
your trip, call RTC Customer Service, Monday
to Friday 7 am–7 pm, Saturday 8 am–5 pm,
at
348-RIDE
(348-7433)
TTY
1-800-326-6868
excluding holidays. See Holiday Service on page
10. Be sure to have paper and pen available as
well as the following information: your starting
point and destination and the closest intersection
to both points, the time you need to arrive at
your destination and the time you would like to
begin your return trip. Visit rtcwashoe.com for
online schedule information. At RTC 4TH STREET
STATION and RTC CENTENNIAL PLAZA, estimated
bus departures are displayed on the screens for
passenger convenience.
What Does It Cost?
Fares on RTC RIDE may be paid with cash,
passes or Token Transit . Drivers cannot make
change. Overpayments are refunded with
passes and no cash back is given.
In order to
avoid paying more than the required fare, please
have exact change available.
Transfers are free,
valid for 90 minutes, and must be requested
when you get on the bus and pay your cash
fare, or use your 10-ride pass.
•
Youth are age 6–18 years and all students with current
middle or high school ID
•
Seniors are 65 years and older
•
Disabled includes Medicare and VA Service Connected
Onboard Cash
Adult
Reduced**
(Youth,
Senior, Disabled)
Single Ride*
$2.00
$1.00
24-Hour
SIERRA SPIRIT
$5.00
$0.25
$2.50
$0.10
Pre-purchased Passes
24-Hour
$3.75
$1.75
10-Ride
$16.00
$8.00
7-Day
$19.50
$9.75
31-Day
$65.00
$32.50
31-Day Disabled
N/A
$26.00
*Free 90-minute transfer with each initial ride.
**Reduced fares require ID when boarding.
Children 5 and under ride free with an adult.
RTC ACCESS ID
single ride is 50 cents and 10-Ride is $4.
90-minute
$2.00
$1.00
Easier Still, Call 348-RIDE or visit
rtcwashoe.com
